At the Lotus Honolulu, every member of the service team is responsible for maintaining a sophisticated, warm and welcoming environment, starting at the front door. As a ‘Front of House’ employee, you are an ambassador of the Lotus and are expected to represent the hotel with warm, gracious, and authentic interactions at all times. The below outlines the primary responsibilities of this role. In order to maintain our service and hospitality standards, you may be asked to step out of your role, and should be willing to do so, at any time. Each member and position on our team has an integral place in ensuring that each and every one of our guests’ experiences are unforgettable.