Contributes to building and maintaining a positive work culture at all times
Flexible schedule, especially during busy seasons
A dependable means of transportation to and from work for all days scheduled
Excellent verbal communication skills
Ability to prioritize and multitask in a fast-paced environment
Ability to handle servers requests and needs in a professional and pleasant manner
DESIRED SKILLS:
Restaurant experience
Confident, friendly and outgoing
Highly organized
Ability to anticipate waitstaff and guest needs
Eagerness to learn and grow at all times
Food safety/sanitation knowledge
ESSENTIAL FUNCTIONS:
Creates and fosters a positive environment at all times
Ensure all safety and sanitation standards are strictly adhered to at all times, and waste is eliminated
Ensure all food is delivered to tables accurately, and in a timely manner
Promptly notifies managers/chefs when in need of assistance/running lengthier than expected ticket times
Ensure food is prepared accurately (knows recipes) and portions/plating presentation meets all standards
Ensure all food orders has tickets generated
Handles guest complaints quickly and with a guest-centric attitude
Confidence to direct the work of culinary team in a collaborative and productive way
Gently/firmly coaches all team members to follow all food production standards and reaches out to chefs/managers to address all delinquent staff (vs. scolding them directly)
Knows when to prioritize expedited orders, and when to notify managers when certain staff members exhibit patterns of behavior that hurt productivity, food cost, etc.
Expedite and time orders
Full knowledge of all menu items to answer all Staff questions. Allergies, dietary restrictions, etc.
Assist in maintaining, cleaning/sanitizing and clearing tables during dining experience
Clear and concise communication with the team FOH, BOH and MOD
Handling and communicating Staff needs or requests
CULTURAL TASKS:
Knowledge of our mission statement
Promotes the “Aloha Pass It On” initiative to the community
