Server

GENERAL SUMMARY: To serve food & beverage in a friendly, courteous and timely manner.  Servers are to guide all guests on their best possible experience.  Demonstrating a full knowledge of your restaurant and a genuine passion for service.

REQUIRED QUALIFICATIONS:

•Contributes to building and maintaining a positive work culture at all times

•Flexible schedule, especially during busy seasons

•Ability to communicate effectively

•Ability to prioritize and multitask in a fast-paced environment 

•Ability to handle guest requests and needs in a professional and pleasant manner

•Ability to learn phones and POS system 

•Ability to clearly communicate with both FOH and BOH 

•A dependable means of transportation to and from work for all days scheduled

DESIRED SKILLS:  

•Restaurant experience 

•Confident, friendly and outgoing

•Highly organized 

•Ability to anticipate waitstaff and guest needs

•Eagerness to learn and grow at all times

•Food safety/sanitation knowledge

•Spirits, wine, and beer knowledge 

•Blue card certification 

ESSENTIAL FUNCTIONS:

•Creates and fosters a positive environment at all times

•Ensure all safety and sanitation standards are strictly adhered to at all times

•Knowledge of reservation, phone and POS system(s)

•Adhere to the expectations of the secret shopper criteria

•Take food and drink orders promptly

•A full knowledge of all menu items both food and drink.  

•Able to take any Guest on a tour of what we are and what we have to offer

•Assist in maintaining and clearing tables during dining experience 

•Assist in host, bus, and runner tasks, it is all of our jobs to get the job done

•Constant communication with the team and MOD 

•Understands when to ask for help, within the team

•Handling and communicating guest special needs or requests

•Knowledge of guest dietary restrictions and preferences

•Knowledge of hours of operation, entertainment schedules, restaurant address/phone number 

•Adheres to all safe cash handling procedures/payments 

•Performs all other duties as assigned by management team