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Hilo Administrative Office Clerk

About Hawaii Foodservice Alliance (HFA): Hawaii Foodservice Alliance (HFA) is the largest local supplier of perishable foods and logistics to Hawaii’s grocer, retail and club chains. We are committed to developing and empowering tomorrow’s leaders. We invest in our team members and the communities where we live, love, and work. By prioritizing people, food security, and innovation, we are much more than a food distributor.

Why This Role Matters

The Administrative Office Clerk is critical in providing organizational support to the warehouse and distribution teams. By managing essential administrative tasks such as credit and invoice processing, document preparation, billing, and filing, you ensure our team can focus on their core responsibilities and that our customer expectations are not only met but exceeded.

Why Join Us

  • Impactful Role: Be the backbone of our office operations.
  • Supportive Environment: Join a team that values collaboration, professionalism, and mutual respect.
  • Company Culture: Experience a supportive and inclusive workplace culture where your contributions are valued.

Key Responsibilities

  • Process invoices and credits to ensure account reports reflect accurate data
  • Enter data collected into appropriate systems
  • Perform billing function for specific accounts
  • Review and address driver discrepancies (e.g., invoices, credits, property return)
  • Provide customer service inquiries via phone and email
  • Assist with safety training record keeping
  • Occasional lifting, packing, sorting, loading/unloading products

What We’re Looking For

  • Must be able to work weekdays, weekends, holidays and additional hours
  • High School Diploma or equivalent
  • Food distribution and warehouse experience a plus
  • Intermediate skill in the use of Microsoft Office (Outlook, Word, Excel)
  • Excellent organizational skills and attention to detail
  • Excellent written and verbal communication skills
  • Ability to work independently with limited general supervision
  • Ability to support and maintain a high standard of productivity
  • Ability to maintain confidential information
  • Ability to lift up to 50 lbs.

About Us

  • Starting Pay: $18/hour
  • Free Healthcare for Team Members (Partial subsidy for family members)
  • 401(k) Plan with % matching 
  • Paid every Friday 
  • Paid Time Off 
  • Flexible Spending Account 
  • Employee Assistance Program 
  • Employee Discounts (e.g., Gym membership, Pet Insurance, Legal Assistance plan) 

HFA is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age citizenship, marital status, disability, gender identity or Veteran status. 

Employment Type:
Full Time

Compensation: $18.00 / Hourly

To begin the application process, click Apply