Busser/Runner

GENERAL SUMMARY:  Assist in all service-related tasks. This includes hosting, bussing, and running. 

REQUIRED QUALIFICATIONS:

• Contributes to building and maintaining a positive work culture at all times
• Flexible schedule, especially during busy seasons
• A dependable means of transportation to and from work for all days scheduled
• Excellent verbal communication skills
• Ability to prioritize and multitask in a fast-paced environment
• Ability to handle guest requests and needs in a professional and pleasant manner
• Ability to learn the phone and reservation system

DESIRED SKILLS: 

• Restaurant experience
• Confident, friendly and outgoing
• Highly organized
• Ability to anticipate waitstaff and guest needs
• Eagerness to learn and grow at all times
• Food safety/sanitation knowledge

ESSENTIAL FUNCTIONS:

• Creates and fosters a positive environment at all times
• Ensure all safety and sanitation standards are strictly adhered to at all times
• Greet guests upon arrival/answer phone calls within 3 rings
• Seating guests within ascribed rotation model
• Constant communication with the team and MOD
• Handling and communicating guest special needs or requests
• Assist in maintaining and clearing tables during dining experience
• Knowledge of menus, hours of operation, entertainment schedules, restaurant address and phone number
• Expedite and time orders
• Deliver orders
• Performs all pre/post shift duties, and other duties as assigned by management staff

CULTURAL TASKS:

• Knowledge of our mission statement
• Knowledge of area attractions
• Promotes the “Aloha Pass It On” initiative to the community
• Embodies the Aloha spirit

PHYSICAL REQUIREMENTS:

• The employee must be able to occasionally lift and/or move up to 50 pounds.
• Standing/moving for up to 10+ hours
• Ability to climb stairs