The Busser is responsible for keeping tables clean and ready for new customers; including setting tables to Kaimana Beach Hotel standards, clearing tables, and refilling items, assisting servers in delivering food and beverages.
General Requirements
Maintain a warm and friendly demeanor at all times.
Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
Must be able to multitask and prioritize departmental functions to meet deadlines.
Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
Attend all hotel required meetings and trainings.
Maintain regular attendance in compliance with Kaimana Beach Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
Comply with Kaimana Beach Hotel Standards and regulations to encourage safe and efficient hotel operations.
Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
Must be able to cross-train in other hotel related areas.
Must be able to maintain confidentiality of information.
Fundamental Requirements
Each station should be continually wiped down and cleaned up.
Making sure serving food portions are accurate.
Maintain clean and sanitary environment with knowledge of proper food handling, storage, and sanitation to facilitate high volume production.
Assist co-workers in cleaning outlet before and after shift.
Be aware of guests’ needs; assist in providing a pleasant dining experience.
Make sure all food items are stored properly according to health department regulations.
Make sure all working areas and equipment are properly cleaned and sanitized.
Be familiar with all food items and assist guests in selections as needed.
Perform other duties as requested by management.
Physical Requirements:
Flexible and long hours sometimes required.
Medium work - Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull. or otherwise move objects.
